Frequently asked questions.

What should I expect when I reach out?

Our first goal is to determine whether we can be helpful to you. That entails looking at your current situation and whether our skills are a good fit for meeting your goals. Second, and at least as important if not more so, is do we think we have rapport with each other.  This can usually be accomplished with a brief complementary call.

If this is your first time reaching out for help on an issue you are facing you may be uncomfortable. That’s ok. We get it. The more you can share with us about how you are feeling, the more we can help you meet your goals.

 

Please give us a call for a 15 minute complimentary phone consultation. This initial conversation will give us a good sense of whether we’re a  good fit to work together, you can ask any questions you may have, and we’ll walk you through what to expect during our first in-person meeting.

connect with Pat or Cindy now by text 512.699.1561  email our practice manager amie@austintherapysolutions.com


How much does it cost to see you?

We are currently accepting new clients. We accept credit cards, cash and Venmo. We also accept health savings account (HSA/FSA) cards for psychotherapy only.

Pat’s Fee: $175/therapeutic hour (45-50 minutes)

Cindy’s Fee $125/hour, packages available

 

We believe everyone should be able to access help, so we will work on a sliding scale basis as needed..


Do you take insurance?

We do not accept insurance but can provide superbills upon request for you to turn in to your insurance for possible out-of-network reimbursement.



When do you meet with clients?

Clients are seen, either in office or virtually, during regular business hours. Convenient evening and weekend appointments are available by request.


 

Where is your office located?

Therapy clients are currently seen via telehealth in our HIPPA approved virtual office. The physical office is located in the heart of Westlake. We will begin to see therapy clients in person as soon as it is safe to do so.

 

Coaching clients are seen via Zoom, Facetime or phone.


What is your cancellation and no show policy?

 

If you need to make changes to your appointment please contact us at least 48 hours prior to the session. All no-show and late cancellations will be charged at full session fee.